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Frequently Asked Questions

Quick answers to common import–export and shipping questions.

What import–export services do you provide?
We provide end-to-end solutions including consulting, customs clearance, sea/air/land freight, consolidation, and door-to-door delivery.
How long does shipping and customs clearance take?
Sea freight typically takes 7–35 days, air freight 1–7 days, and customs clearance 1–3 business days depending on cargo type and documents.
Do you support first-time importers/exporters?
Yes. We guide you through documents, HS codes, Incoterms, taxes, and the full shipping process from A to Z.
Is shipment tracking available?
We provide real-time updates at every milestone: pickup → departure → arrival → clearance → final delivery.

Our Services

We provide full-cycle import–export and logistics solutions to help your cargo move fast, compliant, and cost-efficiently across borders.

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Sea Freight

FCL/LCL shipping with optimized routes, reliable schedules, and competitive rates.

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Air Freight

Fast delivery for urgent shipments with priority handling and tracking updates.

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Land Transport

Cross-border trucking and domestic delivery with secure last-mile solutions.

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Customs Clearance

Accurate HS codes, filings, and compliance support to avoid delays and penalties.

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Consolidation

Combine multiple shipments to reduce cost and improve delivery efficiency.

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Door-to-Door

One-stop service from pickup to final delivery — simple and worry-free.

Industries We Serve

Our team supports a wide range of cargo categories. Whether you ship high-value goods or large-volume commodities, we tailor the right logistics and customs plan for your market.

Agriculture Food & Beverage Machinery Textiles Electronics Building Materials Consumer Goods Regulated Cargo
  • Import/export for SMEs and enterprise-level shipments
  • Special handling for chemicals, batteries, and controlled goods
  • Cold-chain and time-sensitive cargo options
  • Cross-border eCommerce fulfillment support
  • Multi-country routing and consolidation for cost saving

What Clients Say

We’re proud to support businesses across multiple markets with reliable export–import services.

“WMW handled our customs clearance quickly and clearly explained every document we needed. Shipments arrived on time with zero surprises.”

A
Alex T.
Trading Manager

“Their proactive tracking saved us from delays. We always know where the cargo is and what’s next.”

M
Minh P.
Import Lead

“Transparent pricing, flexible sea freight solutions, and great support for regulated goods. Highly recommended.”

S
Sarah L.
Operations Director

Our Offices

We operate from a strategic hub in Hong Kong to support fast, compliant, and cost-efficient import–export services worldwide. Feel free to visit us or contact our team for shipment advice.

Office
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UNIT 1603, 16TH FLOOR THE L.PLAZA,
367-375 QUEEN'S ROAD CENTRAL,
SHEUNG WAN, HK, HONGKONG
Work Hours: 8:00 – 18:00
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Need help with customs clearance, shipping routes, or documentation? Our specialists usually respond within one business day.

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